We are looking for a proactive, target-driven, and customer-focused Inside Sales & Relationship Management Executive to join our client’s dynamic team. The ideal candidate will play a critical role in converting leads into clients by confidently presenting business setup and compliance services, managing relationships post-sale, and ensuring a seamless customer experience.

Key Responsibilities:

🔹 Sales & Lead Conversion:

• Handle inbound and outbound calls, emails, and live chats to engage and convert leads.
• Present and confidently sell business setup and compliance packages tailored to client needs.
• Follow up diligently on leads using the CRM system and close deals within defined timelines.

🔹 Relationship Management

• Manage client onboarding and serve as a key point of contact post-sale.
• Build long-term relationships by providing exceptional service and resolving client issues in a timely manner.
• Liaise with internal teams (operations, compliance, accounts) to ensure smooth delivery of services.

🔹 Client Experience & Reporting

• Maintain accurate and up-to-date CRM records, including all client interactions and progress updates.
• Ensure prompt communication and high standards of professionalism in every client interaction.
• Track, report, and achieve monthly sales targets and KPIs.

Required Skills & Qualifications:

• 2–4 years of experience in inside sales, telesales, or relationship management.
• Prior experience in business setup, SAAS, or compliance services in the UAE.
• Excellent communication and interpersonal skills, with a strong command of English.
• Multilingual candidates (Arabic, Hindi etc.) will have an added advantage.
• Strong presentation skills and ability to explain services with clarity and confidence.
• Proficient in using CRM tools and Microsoft Office Suite.
• Highly organized, self-motivated, and target-oriented.